Privacy Policy
Last Updated: January 15, 2026
This Privacy Policy describes how Lockwood Family Dental (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website or receive dental care from our office.
We are committed to protecting your privacy and complying with all applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Information We Collect
Personal & Health Information
When you become a patient or contact us, we may collect:
- Name, address, phone number, email
- Date of birth
- Insurance and billing information
- Dental and medical history
- Treatment records and X-rays
This information may be considered Protected Health Information (PHI) under HIPAA.
Website & Contact Form Information
When you visit our website, we may collect:
- Information submitted through contact or appointment request forms
- IP address and browser type
- Pages visited and time spent on the site
How We Use Your Information
We may use your information to:
- Provide dental care and treatment
- Schedule appointments and respond to inquiries
- Process insurance claims and payments
- Communicate about treatment, reminders, or office updates
- Improve our website and services
- Comply with legal and regulatory requirements
We do not sell your personal or health information.
HIPAA: Use and Disclosure of Health Information
Under HIPAA, we may use or disclose your health information for:
- Treatment – coordinating care with dentists, specialists, or labs
- Payment – insurance billing and collections
- Healthcare Operations – quality assurance, training, and office management
Other uses require your written authorization, unless permitted or required by law.
Your HIPAA Rights
You have the right to:
- Request access to your dental records
- Request corrections to your records
- Request restrictions on certain uses or disclosures
- Request confidential communications
- Receive a copy of this Notice upon request
To exercise these rights, contact us using the information below.
Cookies & Website Analytics
Our website may use cookies or similar technologies to:
- Improve site functionality
- Analyze website traffic
You can adjust your browser settings to refuse cookies if you prefer.
Data Security
We take reasonable administrative, technical, and physical measures to protect your information.
However, no electronic transmission or storage method is 100% secure.
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children without parental consent.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Contact Information
If you have questions about this Privacy Policy or your privacy rights, contact us.